Bell Boy Job Description

October 13, 2009 | By More

Bell Boy Job Profile and Description

A Bell boy is someone employed in a hotel for the purpose of carrying luggage for the guests as they come or leave the hotel. He should as he welcomes them, go on to show them and escort them to their respective rooms. He may also run errands that may arise in the hotel, during his shift

Duties and Responsibilities

Bell boy job duties range from,

  • Carrying the guest’s laundry from the rooms to the laundry room, and back to the rooms
  • Opening the front door for guests
  • Receiving telephone calls that come to the front desk  in the absence of the attendant
  • Respond to bell calls from guests either from the rooms or from where they are e.g. at the door
  • Loading and unloading luggage from the vehicles that the clients either come in with or are leaving in
  • Should the client require to book a wake up call, the bell boy needs to be on hand to book and make the call at the appropriate time

Skills and Specifications

Bell boy job skills and specifications are as indicated under;

  • Good interpersonal skills
  • Good Communication Skills
  • Very presentable and well groomed
  • Very attentive and be able to think on his feet
  • Extremely agile as the job demands speed and efficiency in its execution

Education and Qualifications

  • You must have completed a high school education that is equivalent to a grade 12 education
  • Some hands on training in housekeeping and hotelier is highly regarded as essential

Category: Hospitality Job Descriptions

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