Change Management Job Description

March 24, 2010 | By More

Change Management Job Description and Profile

Change Management Specialist plays an important role in change initiative projects to meet business, budget, and schedule objectives. This person’s responsibility is to focus on all changes to systems, business processes, and technology, organization structures and job roles. This individual creates and implements change management plans and strategies that maximize employee engagement and minimize employee resistance. The specialist adopts, utilizes and attains proficiency on all changes affecting employees in the company to achieve business results.

Duties and Responsibilities

  • Applying a well-structured change management plan, and methodology for any changes on employees caused by projects.
  • Developing a change management plan considering the change details and the affected groups.
  • Conducting readiness assessments, evaluating results and presenting findings in an easy-to-understand and logical manner.
  • Identifying potential employee-side risks and anticipating the resistance, and developing specific plans to address or mitigate the concerns.
  • Developing a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan.
  • Creating and managing measurement systems in order to track utilization, adoption, and proficiency of employee changes.
  • Supporting the implementation of plans by business leaders and employee-facing managers.
  • Working with project teams in integrating change actions into the actual overall project plan.
  • Identifying performance and resistance gaps, and working to develop and execute corrective actions.
  • Working with training, communication, OD and HR specialists to formulate particular activities and plans to support in the project implementation.
  • Creating and activating reinforcement mechanisms and jubilations of success.

Skills and Specifications

  • Knowledge of principles and methodologies of change management.
  • Able to work well with all levels of professionals in an organization.
  • Excellent active listening, root cause identification and interpersonal skills.
  • Good communicator and able to influence people.
  • Good team player and able to operate independently.

Education and Qualifications

  • Bachelor’s degree in Human Resources management from an accredited institution.
  • Degree in human resources management related field.

Category: Management Job Descriptions

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