Computer Technician Job description
Computer Technician Job Profile & Description
A computer technician is responsible for general maintenance of computers and computer equipment and for the resolving identified technical problems. The technician is expected to undertake general tasks which will promote seamless use of IT infrastructure in a work environment.
Responsibilities and Duties
Software
- Making software available to appropriate users
- Installing and testing new software
- Ensuring the anti-virus software is installed, properly configured, regularly updated and working properly on all PC and server stations
- Distributing files as required for staff use
- Maintaining servers and network hardware
Hardware
- Receiving and setting up hardware.
- Diagnosing and troubleshooting hardware failures
- Checking new computer equipment and installing as expected
- Liaising with external support agencies to resolve faults speedily
- Liaising with the designated personnel responsible for keeping the inventory
- Maintaining computer peripheral equipment e.g. printers, scanners, projectors and whiteboards
- Maintaining wired and wireless networks, desktop and server computers
- Providing technical support for hardware and software issues in the office
- Setting up and maintaining backup system for file servers and in-office desktop computers
Network Management
- Checking the network back up logs where appropriate
- Carrying out routine network maintenance tasks
- Setting up, maintaining and removing user network accounts where necessary
Personal Qualities
- Ability to work on his own initiative
- Demonstrate problem-solving strategies and practical knowledge
- High quality inter-personal skills
Education and Qualifications
- Minimum college advanced diploma in Computer Science or related field with emphasis on hardware
- Familiarity with the network infrastructure (switches, cable and patch panels, OCN router hubs,)
- Knowledge to operate most office equipments