Credit Controller Job Description

March 13, 2014 | By More

Credit Controller Job Profile and Description

The job of a credit controller involves performing of duties that are related to credit balances. Credit controllers may be employed by an organization or company/agency, or may work independently. Again, they may deal with individual customers or the clientele might include other organizations and/or business houses.

Irrespective of the varieties stated, the primary duty of the credit controller remains unchanged, which thereby helps him switch sectors and perform equally well.

The credit controller not only provides credit, but is also responsible for monitoring clients and their investments, keeping track of credit records, and providing suggestions at any intermediate stage as well. It is important for the credit controller to understand the regulations of the State that apply to credit investments and accounts and related fields.

Credit Controller Duties and Responsibilities

The duties and responsibilities required to be handled by a credit controller include:

  • A credit controller has to identify investment policies according to client requirements and assist people in making the correct credit decisions.
  • The credit controller needs to check with banks and financial institutes and analyze client’s credit accounts, balances, and other details.
  • It is the job of a credit controller, if employed by a certain organization and/or working under an agency, to determine whether or not to provide credit and related facilities to a particular customer, on the basis of certain legal and official factors.
  • The credit controller must be thoroughly aware of the regulations decided upon by the State and offer credit and loans according to the norms and specifications. It is important for the individual to understand the threshold limit and make decisions following the same.
  • It is the job of a credit controller to manage customers and clear their queries at each stage, whenever encountered, and collect their feedback as well. Credit controllers need to understand customers and their specific requirements and preferences and accordingly make decisions.

Credit Controller Skills and Specifications

  • Strong communication skills – both verbal and written – are necessary.
  • Leadership abilities as well as ability to work in group and function effectively.
  • Problem-solving and decision-making abilities are very important.
  • Analytical skills are required.

Credit Controller Education and Qualification

The education and qualification requirements of a credit controller include:

  • There are no minimum education requirement specifications for the position of a credit controller; however, most employers prefer candidates who have undergone a significant course of education in their career.
  • Credit controllers need to possess authentic certification for having pursued particular training courses in the related area, and produce them as proof of practical experience.
  • Work experience records in related job sectors will help earn better position.

Credit Controller Salary

The average annual salary of a credit controller ranges between $29,000 – $50,000, with experienced professionals and those receiving appreciably high number of cases per year earning more than the average.

Category: Account Job Descriptions

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