Duty manager Job description

by Feroz on October 13, 2009

Duty manager Job profile and description

Duty manager job outlook involves being part of the operations and administration team in charge of the smooth operation, security and monitoring of an organization. The manager will be required to maintain a regular physical presence in the organization during their shift duties.

Duties and Responsibilities

A duty manager job duties vary depending on type or nature of the organization, they are as follows:

  • Opening and closing organization facilities
  • Overseeing general upkeep of all areas around organization, personal safety of staff
  • Meeting with general operations director on a regular basis to ensure smooth running of business
  • Dealing with visitors queries and complaints as and when needed
  • Maintain a constant, visible physical presence in public areas during opening hours
  • Provide sickness and hospital cover for other duty managers or staff as needed
  • Deal with any issues that may arise as a result of staff misbehavior
  • Work in liaision with director, administration and staff

Skills and Specifications

The following are duty manager job skills required to effectively work in this field;

  • Be able both to work as a team and manage a team
  • Experience in dealing with general public
  • Ability to operate in a flexible manner to adapt to changing circumstances, trustworthy and dependable
  • Strong organizational skills
  • Able to communicate courteously with a wide range of people
  • Excellent people skills and self motivation
  • Able to work in all weather conditions

Education and Qualifications

  • Need at least bachelor’s degree, preferably in business management.

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