Front Office Executive Job Description

October 13, 2009 | By More

Front Office Executive Job Profile and Description

A front office executive job outlook involves interacting with clients and handling their service requests. This can mean you have to delegate their request to the appropriate person or serve them personally. As you work in this department, you will handle some administrative tasks as well as front office executive duties.

Duties and Responsibilities

Some of the primary Front Office Executive responsibilities include the following:

  • Management of the front desk
  • In charge of all front desk operations
  • Attending incoming and outgoing calls
  • Transferring of calls to various departments
  • Responsible for dispatching courier mails and keeping a record of them
  • Coordination of ID and other visitors cards
  • Distributing inwards documents received
  • Responsible for payments of bills
  • Handle all of the company‚Äôs petty cash
  • In charge of utilities and maintenance of furniture
  • Responsible for booking of services for the company
  • In charge of faxing documents to various locations on a timely manner

Skills and Specifications

Front Office Executive skills and specifications needed to effectively work in this field include the following;

  • Friendly, cheerful and helpful
  • Ability to handle many tasks at the same time
  • Ability to work well under pressure
  • Good social and interpersonal skills
  • Possess marketing and sales skills
  • Ability to store and record information accurately
  • Good written and oral communication skills
  • Good computer related skills

Education and Qualifications

To work effectively as a Front Office Executive, you need to have a degree in Office Management.

Category: Hospitality Job Descriptions

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