Hospitality industry Job description
Hospitality industry Job Profile and Description
The hospitality industry is by far the most successful service industry in the world.
The industry is said to consist of companies involved in food service, accommodation, entertainment and recreation. An events coordinator is an individual who works in the hospitality industry. Events coordinator job duties include organizing and planning such events as conferences, convention, banquets and meetings for the visitors.
Duties and Responsibilities
An events coordinator’s job responsibilities and duties include the following:
- Liaising with clients on the type of event they would like to hold
- Offer suggestions to clients
- Negotiate with clients on the cost and services to be offered
- Organize event venues
- Ensure all venues are properly set up and in a timely manner
- Consult with the management of the hospitality establishment to provide sufficient staff as a way of ensuring the event runs smoothly
- Consult with such service providers as transport companies and entertainers
- Coordinate all staff to ensure that events run smoothly
- Supervise the work of the contractors
- Find immediate solutions to any problems that may arise especially with regards to the services provided
- Appraise the services to be offered to the customers
- Advice and make recommendations to the management of the establishment
Skills and Specifications
An events coordinator’s job specifications and skills include the following:
- Works well with people
- Good attention to detail
- Impeccable management and organizational skills
- Good presentation and grooming
- Excellent supervisory and interpersonal skills
- Can work well under pressure
Education and Qualifications
To work as an events coordinator in the hospitality industry, a degree of college diploma in tourism, Convention and Event Management is required.