Hospitality management Job Profile and Description
Hospitality management is described as the management and running of travel and tourism businesses as well as hotels and restaurants. A hotel manager is a professional charged with the running and management of hotels. The manager plans, supervises and controls the different operations in a hotel. In addition, he ensures that the visitors are happy and comfortable.
Duties and Responsibilities
Primary duties and functions of a hotel manager include the following:
- Planning, coordinating and directing guest services, food and beverage related services
- Coordinating and planning accounting
- Staff development
- Selecting, recruiting and hiring hotel staff
- Controlling capital as well as operational expenditure
- Preparation of reports for the top management
- Supervising the arrangement and rearrangement of furnishings within the hotel
- Allocations of tasks and priorities
- Coordinating hotel resources
- Developing marketing strategies and business plans
- Managing rent, building costs, heating, air conditioning, power and furniture
- Ensuring the hotel adheres to all health and safety standards
- Managing hotel and staff security
- Marketing convention halls, rooms, banquet rooms and also the conference halls
- Publicizing and market the hotel
Skills and Specifications
To be able to perform effectively as a manager, the following skills and abilities are required:
- Patient, friendly and helpful attitude
- Good interpersonal skills
- Good organizational and communication (both oral and written) skills
- Ability to work well under pressure
- Able to work independently and as part of a team
- Ability to accurately record information
- Enjoys working with and helping people
Education and qualifications
In order to work as a hospitality manager, a degree in hospitality and tourism management is required.
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