Insurance adjuster Job Description
Insurance adjuster Job Profile and Description
The insurance adjuster has to find out, analyze, and determine the extent of insurance company’s liability with reference to personal, casualty, property loss or damages, and attempts to make a settlement with claimants. He analyzes the information and makes and recommendations before the company makes a final assessment of the amount of damage done to the personal property.
Duties and Responsibilities
- The insurance adjuster must look through all the facts in a case before making a final assessment on the claims
- He investigates the damage to the property and informs the company about their responsibility towards the client
- He also has to file reports on his findings
- He studies the claims form and other records to determine insurance coverage
- He negotiates claim settlements and recommends litigation when settlement cannot be negotiated with the customer
- He also tries to convince the customer not to go for litigation and accept the insurance amount as these things are expensive for both the customer and the company
- He also needs to be in contact with the insurance agent who sold the policy and at times have the agent be present when the policy is explained to the claimant
- He is responsible for the correction of any errors or omissions to the claimant’s case
- He must make sure that all the data have been entered correctly into the system
Skills and Specifications
- The insurance adjuster must have required knowledge of computers for data entry and other tasks
- He must have good research skills
- He needs to have excellent communication and negotiations skills
Education and Qualifications
Those interested in this field can go for a background in commerce with specialisation in finance, sales, accounting. Or an ordinary bachelor’s degree is also accepted as long you have the required skills.