Motel manager Job Description
Motel manager Job Profile and Description
The motel manager job outlook involves being responsible for businesses that rent out rooms to customers. Motel manager job duties may vary with the size and type of the business. In large hotels, motel managers are in charge of the entire hotel.
Duties and Responsibilities
A motel manager job responsibilities do not differ greatly from those of a hotel manager’s, they are as follows:
- Set room rates, monitor income and expenses, and supervise other staff.
- Hire assistant managers to supervise the various areas of the hotel.
- Plan menus, set prices, and order supplies.
- Manage and maintain all year or seasonal lodging facilities.
- Observe and monitor workers’ performance to make sure that company rules and policies are being followed.
- Confer and cooperate with other department managers to coordinate hotel activities, such as weddings.
- Answer questions about hotel policies and services while at the same time resolve customers’ complaints.
- Arrange telephone answering service, mail delivery, and answer customers’ questions about the area.
- Inspect hotel for cleanliness and appearance.
- Coordinate front-office duties and resolve problems-if any.
- Collect payment and record money earned and spent.
- Receive and process advance payments while acknowledging; usually send out letters to confirm that they have received payment.
- Interview and hire staff.
Skills and Specifications
The following are motel manager job skills required to work in this field;
- Knowledge in administration and management of business operations
- Excellent customer and personal service
- Good background in Mathematics, Economics and Accounting is an advantage
- Fluent in speaking English language or the language where the motel is located
Education and Qualifications
- Need at least bachelor’s degree, preferably in hotel management.