Retail Sales Clerk Job Description

September 20, 2010 | By More

Retail Sales Clerk Job Profile and Description

Retail Sales Clerk plays a significant role in the day-to-day functionality of a store. A person in this position is required to conduct all functions relating to billing, packaging, bookkeeping, and inventory management. A retail sales clerk typically assists sales associates in their tasks and is also commonly referred to as retail sales associates or customer sales associates.

Duties and Responsibilities

  • Helping store customers in locating products in the store.
  • Giving product demonstration and details to the clients.
  • Ensuring that the displayed products in the store comply with all company standards
  • Following standard operating procedures of the store.
  • Completing all tasks assigned by the sales manager.
  • Maintaining cleanliness and proper display order of products in the store.
  • Assisting the customers in billing and packaging process at checkout.
  • Coordinating and synchronizing work with other department of the store.
  • Maintaining all records of sold inventory and filling order forms for new store purchases.
  • Reporting loss and damage of products, customer feedback and complaints to the sales or store manager.

Skills and Specifications

  • Should possess good written as well as verbal communication skills.
  • Should have good interpersonal skills for interacting with customers and understanding their requirements.
  • Should have the ability of working in a team and meeting assigned targets.

Education and Qualifications

  • High school degree, diploma or GED equivalent qualification from a certified college.
  • Bachelor’s degree, diploma or an associate’s degree in retailing, merchandise management, sales and marketing, bookkeeping or any other related field of study.

Category: Retail Job Descriptions

Comments are closed.