Retail Salesperson Job Description
Retail salesperson job description and profile
The job of a retail salesperson entails handling sales transactions in a retail store. He is responsible for selling goods and accepting payments. Depending on the size of the retail establishment, his duties and responsibilities vary.
Retail salesperson duties and responsibilities
The duties and responsibilities of a retail salesperson are:
- Selling goods to the customer by explaining about the product
- Assessing the needs of a customer and making appropriate sales
- Handle financial transactions
- Handle discounts, vouchers, offers and coupons and make bill receipts accordingly
- Document sales details and feed them into the computer
- Ensure security of the store merchandise and report suspected threats to the supervisor or manager
- Keep the store well stocked
- In case of stores that rent out merchandise, handle all the required documentation
- Arrange merchandise to be delivered at the door of the customer
- Package goods for shipment
- Arrange insurance of merchandise
Retail salesperson skills and specifications
The skills and specifications of a retail salesperson are:
- A good knowledge about company policies regarding sales, delivery, insurance, exchange and refund of merchandise
- Excellent communication skills
- Excellent knowledge about sales and marketing techniques
- Ability to work quickly and efficiently
- Ability to assess the requirements of customers
- Lot of patience to answer customer queries and handle difficult customers
- A pleasing and well groomed appearance
- Calculate the cost and feasibility in case merchandise needs to be repaired
- Ability to work under pressure
- Basic computer skills
Retail salesperson education and qualification
The education and qualification of a retail salesperson are:
- A high school diploma or an equivalent degree
Retail salesperson salary
The salary of a retail salesperson varies between $16,000 and $26,000 depending on the place of work and experience.