Retail Stores Sales Worker Job Description

May 5, 2011 | By More

Retail stores sales worker job description and profile

Retail stores sales worker sells the store merchandise to customers. They also double as a cashier in many stores. In case of merchandise that has to delivered to the residence of the customer, retail store workers arrange shipment. They help customers choose and buy goods in the store.

Retail stores sales worker duties and responsibilities

The duties and responsibilities of retail stores sales worker vary based on the size of the store. In smaller stores, they are required to fulfill certain management and administration duties as well. In bigger retail stores, their duties are more concise. The duties of a retail stores worker are:

  • Helping the customers choose goods
  • Showing them the different goods in display
  • Arranging demonstrations of goods
  • Explaining the usage pattern of the goods
  • When the sale is made, accept payments and hand over the receipt to the customer
  • Handle exchange of goods
  • Place price tags on the goods and arrange the goods in an attractive manner
  • Keep the store clean and free of dust
  • Document the sales with all the details

Retail stores sales worker skills and specifications

The skills and specifications of a retail stores sales worker are:

  • Excellent communication and customer service ethics
  • Ability to multitask and manage time efficiently
  • Ability to learn about the goods in the store so as to explain to the customer
  • Ability to handle difficult customer with a cool head
  • Ability to perceive the needs of the customer and show them appropriate merchandise

Retail stores sales worker education and qualification

The education and qualification of a retail stores worker are:

  • High school diploma
  • For better future prospects, a certification course in sales and marketing or business management are required

Retail stores sales worker salary

A retail stores sales worker can earn between $8 and $10 per hour.

 

Category: Retail Job Descriptions

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