Retail Travel Manager Job Description
Retail Travel Manager Job Description
A retail travel manager job outlook involves being responsible for the day to day management of a travel agency in accordance with the overall company policy. The manager focuses on improving the commercial performance of the travel company by increasing turnover and maximizing on making profits.
Duties and Responsibilities
The following are the major retail travel manager job duties;
- Manage and motivate a team to increase sales and ensure efficient
- Analyzing sales figures and forecasting future travel sales volume
- Deals with company staff problems, organizes interviews, performs appraisals and reviews performances of staff
- In charge of responding to customer complaints and replies
- Organizes, attends and chairs company meetings
- Updates company colleagues on business performance
- Maintains market trends awareness in tourist retail industry and monitors what other competitors are doing
- Initiates changes in order to improve the business- for instance, revising opening hours in order to make sure the retail store can compete more effectively.
- Organizes displays of promotional material.
Skills and Specifications
The following are retail travel manager job skills required to effectively work in this field:
- Be able to multi task
- Should be customer-focused
- Plan and identify target customer and company goals as well
- Able to demonstrate leadership and grasp new concepts
- Excellent verbal communication and interpersonal skills
- Able to work calmly in pressure-filled areas
- Excellent IT and micro computer application skills (MS Word, PowerPoint)
- Should have the will and aptitude for team work
- Should be outgoing and approachable
Education and Qualifications
Should have at least an MBA degree in a relevant subject