Ticketing Executive Job Profile and Description
A ticketing executive job outlook involves being in charge of the ticket office and liaising with the marketing department with the primary role of the operation of the ticketing system. The ticketing executive job duties involve both selling tickets and extracting information from systems useful in marketing campaigns
Duties and Responsibilities
Below are ticketing executive job responsibilities:
- Compiles and records information to assemble tickets.
- Reads coded data on booking card to ascertain destination, carrier, flight number, type of accommodation, and stopovers enroute.
- Selects ticket blank, invoice, and customer account card if applicable, and compiles, computes, and records identification and fare data, using tariff manuals, rate tables, flight schedules, and pen or ticket imprinter.
- Separates and files copies of completed tickets.
- Sets targets for sales of season tickets
- Sets up all matches on the ticketing system in advance of each game in preparation for ticket sales
- Liaises with ticketing system service providers regarding the system capabilities and proposes to the line manager any additions or adjustments needed
- Produces tickets and liaises with finance department and management with regard to reporting and invoicing
- Collaborates with marketing manager regarding a clear pricing policy for tickets
Skills and Specifications
The following are ticketing executive job skills:
- Excellent communication skills, both written and oral
- Strong organizational skills and ability to work and meet deadlines
- Strong numerical skills
- Self motivated and with a strong eye for details
- Team player
Education and Qualifications
- Minimum of 5 GCSE’s with grades A-C, of which two are English and Mathematics
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