Travel agent Job Description
Travel agent Job Profile and Description
A travel agent’s job description entails providing the link between tour operators and clients. He/she makes it easier for both clients and operators to best communicate and easily know what they can find at various destinations with little if no hustle at all.
Duties and Responsibilities
- Helps travelers through various information channels to make the best possible travel arrangements
- Giving clients advice on destinations they wish or can visit
- Make arrangements for transportation, accommodation, car hire tours and recreation activities for the clients while on tour
- Provide the clients with information on customs regulations, required travel documents, certificates of vaccinations and currency exchange rates
- Apply sales and marketing skills to be able to acquire clients/tourists
- A travel agent has the responsibility of ensuring that very inquiry one calls to make he closes into a sale
- He helps individuals/would be clients to best understand their trip routes and the duration of their entire journey and nature of their travel, be it leisure or business
Skills and Qualifications
- Good communication and computer skills
- Excellent customer care skills is highly necessary
- Good writing and interpersonal
- Excellent sales and marketing skills
- Ability to negotiate effectively
- Excellent people skills
Education and Qualifications
- To be qualified for this position one requires to have some practical and formal training and preferably experience in tourism or transportation
- A university degree or college diploma in tourism or history is an asset