Travel Executive Job Profile and Description
A travel executive job outlook involves being in charge of promoting and selling holiday and business travel products directly to the general public, usually from a travel agency’s retail outlet.
Duties and Responsibilities
The following are the major travel executive responsibilities:
- Responsible for selling holiday and travel products to the public
- Ensure sales targets that have been set out by the travel agency manager are met
- Responsible for dealing with complicated customer itineraries and complaints
- Are in charge of handling customer orders and payments
- Liaise with tour operator companies and other key partners such as hotels and airlines regarding bookings and schedules
- Are in charge of general administration
- Responsible for advising clients about passports, vaccinations, visas, foreign currency, travel insurance, car parking, car hire abroad and excursions in resorts
- Oversee the usage and updating IT skills, since information on holiday packages and bookings is usually accessed via a network
- Organize displays of promotional material.
Skills and Specifications
Below are travel executive job skills to facilitate working effectively in this field:
- Be able to plan and identify target customer and company goals as well
- Able to demonstrate leadership
- Excellent verbal communication skills
- Excellent IT and micro computer application skills (MS Word, PowerPoint)
- Should be outgoing and approachable
- Excellent customer service skills
Education and Qualifications
- Should have at least a diploma or bachelor’s degree in a relevant subject e.g. Tours and Travel Management.
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